What is Microsoft Dynamics 365?
EVERYTHING COMPANIES NEED IS INTELLIGENT - AND COMES FROM A SINGLE SOURCE
![[Translate to English:] Dynamics 365 Portfolio intelligenter GeschΓ€ftsanwendungen](/fileadmin/_processed_/f/0/csm_Dynamics_365_Portfolio_Geschaeftsanwendungen_0f2e5f2844.jpg)
Microsoft Dynamics 365 is a suite of intelligent business applications that aims to increase operational efficiency, improve customer experiences and offer companies more flexibility. Microsoft Dynamics 365 combines CRM and ERP functions and uses next-generation AI to effectively support companies in their processes.
All business applications are unified on an intelligent, flexible and agile cloud-based platform.
The cloud service offers all of a company's processes (ERP, CRM, marketing, HR, services, BI, etc.) from a single source - in almost any deployment model. All solutions are universally customisable, can be expanded as required, are state of the art, future-proof, intelligent and fully interlinked.
The flexibility of this portfolio offers you unbeatable competitive advantages: you can realise the full potential of your employees, inspire your customers on a daily basis and get the most out of your business thanks to AI.
Your daily AI partner in all D365 business applications
AI tools such as Dynamics 365 Copilot help to automate tasks, provide in-depth insights and analyses and thus improve decision-making. The Copilot is your daily AI partner that supports you and your employees in completing tasks faster, in a more targeted manner and with higher quality. The Dynamics 365 Copilot is available for all business applications in Microsoft Dynamics 365 and thus increases your productivity in all areas.
You will find more about Copilot in Dynamics 365 on our blog soon
How you benefit from Microsoft Dynamics 365
![[Translate to English:] LΓΆsungen vollstΓ€ndig verbinden](/fileadmin/_processed_/8/4/csm_Finance-Automatisieren-Prozesse_7e827c20ae.png)
- You network your business applications and connect Dynamics 365 quickly and easily with the tools you already use
- New solutions are integrated quickly, existing applications are extended and expanded in the shortest possible time
![[Translate to English:] Wertvolle Erkenntnisse generieren](/fileadmin/_processed_/1/0/csm_FInance-Bessere-Entscheidungen_2c078328cb.png)
- Improve insights and data across your organisation through AI, combined with targeted dashboards and insights
- This allows you to react in real time to new trends and market conditions or changing customer needs
![[Translate to English:] Zusammenarbeit und KreativitΓ€t verbessern](/fileadmin/_processed_/f/1/csm_Finance-Senken-kosten-verringern-Risiken_1f8d890068.png)
- You can implement links, workflows and other innovative ideas yourself without programming (low-code)
- Easy access and exchange of information - across roles, teams and departments - enables optimal collaboration
- Next-generation AI improves the performance of all D365 business applications you use
- Copilot helps to improve workflows, organise activities more efficiently and make more informed business decisions
- New creative ways of working allow you to automate time-consuming, repetitive processes
- Whether in ERP, CRM, customer service or marketing: thanks to Copilot, you are able to interact directly with your business solution via voice or the chat function
- This allows you to utilise the maximum potential of your employees and increase creativity and efficiency to an unprecedented extent
Microsoft Dynamics 365 fulfils all relevant business needs in areas such as finance, supply chain, retail, project, sales, marketing, customer service and HR. These are supported by comprehensive, advanced and intelligent analyses from Power BI and Microsoft Copilot. Thanks to Microsoft's AI, you can recognise at an early stage whether the behaviour of your customers/users/buyers is changing. This is an unbeatable competitive advantage.
In Microsoft Dynamics 365, the worlds of Microsoft (business solutions and Office programmes) are completely merged. You can access data from your ERP or CRM solution from Word, Excel, Outlook, PowerPoint, Teams and more. Your employees can edit their documents in their familiar working environment. Of course, the process also works in the other direction: files from Teams and the like can be easily imported into all workspaces in Microsoft Dynamics 365 and used here as templates. Here, too, the introduction of Copilot makes things much easier and opens up completely new possibilities (e.g. call summaries for Teams calls that are then stored in the CRM and similar).
Communication with third-party programmes and services is also secured with Microsoft Dynamics 365. Whether data from machines (Industry 4.0, M2M) or from third-party providers such as Facebook, LinkedIn or even SAP and Salesforce: the sources from which companies obtain their data are becoming increasingly diverse. Combining all this data centrally in one place - e.g. your own ERP or CRM system - is child's play with Microsoft Dynamics 365 thanks to over 1100 ready-made connectors and standard interfaces. And if an interface does not yet exist, you can design it yourself in no time at all thanks to low-code / no-code functions.
Regardless of whether you want to outsource your solutions to the cloud or host everything on-premise on your own servers: Both are possible, even hybrid solutions. Even if we fully recommend a pure cloud solution to our customers, as this is the only way to benefit from all AI functions, you could, for example, keep your ERP on your own servers - but use other services and functions as a cloud-based solution.
With Microsoft Dynamics 365, you start with the tools and functions you need. As tasks, additional users and new roles are added, Microsoft Dynamics 365 grows with your requirements. With cloud-based solutions, the IT infrastructure requirements are simply scaled up. With Business Central, for example, you can start with just one user.
Microsoft Dynamics 365 lives indefinitely. There are no more versions and you always have the latest system. Fully automatic updates replace the effort and time previously required for new versions and system upgrades.
Why Inway as a partner for Dynamics 365?
- Why Inway as a partner for Dynamics 365?
- Dynamics 365 is our core competence.
- With locations in Neu-Ulm, Chemnitz, Berlin, Hamburg and Cologne, we are very close to our customers when it comes to our projects.
- As a Microsoft Solution Partner Business Applications, we are one of the best Microsoft Dynamics providers and stand for experience and expertise. We are also a TOP Consultant!
- Our references speak for themselves - including projects in which we have helped companies to achieve a functioning ERP system simply by helping them to help themselves. For example, the start-up Avantyard.
- We offer comprehensive services such as free initial consultations, workshops, training courses, informative blog posts, webinars and much more:
- In addition, we also offer sophisticated and successful add-ons for your Microsoft Dynamics, such as DMS connectors as a useful addition to your business solutions